Guide Standards

SkillMonster maintains rigorous quality standards so learners always receive the best possible experience.

Operator: SkillMonster is a global supplemental learning platform. Services on this site are operated by AxiomX LLC, Texas, United States.

Application Requirements

Minimum 2 years of teaching or professional experience in your subject area

Valid government-issued photo ID (Aadhaar / PAN / Passport)

Degree, diploma, or professional certification relevant to your subject

Complete a 15-minute demo session reviewed by our quality team

Pass a background verification (required for Guides who teach learners ages 13–17)

Commit to seeing active student programs through to completion — this is not a one-session platform

Agree to the SkillMonster Guide Code of Conduct

Ongoing Performance Standards

Once approved, Guides are held to ongoing performance metrics to maintain platform quality.

Rating ≥ 4.0

Maintain a minimum average rating across all reviews

Response < 24h

Respond to booking requests within 24 hours

Cancellation < 10%

Keep session cancellation rate below 10%

Verification Timeline

1

Submit Application

Day 1

Fill out your profile, upload credentials, and record a demo session.

2

Document Review

Days 2–3

Our team verifies your credentials and background.

3

Demo Review

Days 3–5

Quality reviewers watch your demo and provide feedback.

4

Approval & Onboarding

Day 5–7

Approved Guides receive onboarding guidance and can start accepting bookings.

Guide Code of Conduct

Treat all learners with respect, regardless of background or skill level
Be punctual — join sessions on time and notify learners promptly of any changes
Deliver what you promise — match your profile description and session content
Maintain professional boundaries at all times
Do not solicit learners for off-platform payments
Report any concerns about learner safety via our contact page
Keep your credentials and availability up to date
Give adequate notice before stepping back from the platform — we expect Guides to honor their student commitments and support a smooth transition

Ready to Become a Guide?

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